AI and Automation is revolutionizing work environments in sectors ranging from Banking and Insurance to Manufacturing, Healthcare, and Retail. In this era of rapid transformation, CIOs and digital leaders are strategically leveraging AI technologies to drive business expansion, streamline operations, improve decision-making, promote innovation, and gain a competitive edge. This strategic initiative is driven by a steadfast commitment to elevating both customer and employee experiences.
In a knowledge exchange session curated by CORE Media, in association with UiPath, CIOs and Digital leaders engaged in a conversation centered around AI, and discussed positive outcomes derived from leveraging AI, and setbacks encountered when harnessing AI capabilities.
Anoop Mathur, Founder, CORE Media, along with Rajesh Undaviya, Regional Vice President – Enterprise Sales, UiPath and Dhiren Damani, Regional Vice President, Sales Leader – India and SAARC, UiPath were at the forefront of the conversation exploring the transformative outcomes of AI in business, the dynamic capabilities of AI-fueled automation, and its profound influence on critical business objectives like maximizing productivity, streamlining efficiency, enhancing customer experience, and fostering innovation.
The key points highlighted by the CIOs and digital leaders attending the discussion were as follows:-
- AI powered Automation has the potential to significantly impact every aspect of an enterprise's operations and productivity, from internal efficiency and output to customer experience and satisfaction. By utilizing Automation strategically, businesses can achieve significant competitive advantages and drive sustainable growth
- Enterprises harness AI automation to enhance their business operations and innovations. Alongside this transformation, CIOs addressed predictive analysis accuracy, bot malfunctions, screen scraping, and strategies to optimize ticket management. While some of their customers express reservations about complete automation and value human expertise, enterprises are navigating this dynamic to ensure seamless processes.
- UiPath's commitment to advancing business effectiveness is evident in its AI powered Automation solutions, offering organizations a seamless process optimization experience. Their aim is to elevate decision-making capabilities and enhance overall operational efficiency, empowering enterprises to efficiently reach their strategic goals.
