In the era of information advantage, enterprises can organize, collaborate, and integrate Content within the Business processes of the organization for harnessing the power of information technology. For CIOs and Digital Leaders, it is important to gain a competitive advantage for their business through valuable insights provided by an efficient information management system. It not only helps them deliver seamless digital experiences, but also improves business processes by bridging content silos, increases productivity, fosters better and faster decisions, and provides a stable framework for compliance.
In a closed-door discussion arranged by CORE Media, powered by OpenText (Canada-based Information & Knowledge Management Company), CIOs and Digital leaders from various industries discussed the different aspects of information and knowledge management solutions.
Anoop Mathur, Founder - CORE Media, started the conversation by talking about how enterprise leaders can unlock information advantage to achieve higher business efficiency. Joining Mathur as a co-host in this discussion was Rajesh Uppal, Sr Executive Director - IT & CIO, Maruti Suzuki. Uppal shared some useful business cases and success stories of how choosing the right information management partner and embracing automation has benefitted Maruti Suzuki in managing document-centric processes to achieve desired outcomes.
The key points highlighted by the CIOs and digital leaders attending the discussion were as follows:-
- Information is new currency, and organizations are looking for a single source of truth. Technology is a hygiene but having a common vision towards knowledge management is important. Having a right partner to manage the technical integration of the knowledge management system can help organizations build a long term strategy to manage their data.
- Encouraging collaboration between knowledge owners and other employees to improve the quality and relevance of the knowledge in the system.
- Breaking away from system-owned knowledge to central knowledge management can help organizations improve their knowledge sharing and collaboration efforts, leading to more efficient and effective decision making and problem solving.
