AI and Automation are reshaping modern workspaces across various domains and industries – from Banking, Insurance, and Financial Services to Manufacturing, Healthcare, and the Public sector. In the current era of accelerated transformation, CIOs and digital leaders are strategically deploying AI-powered technologies to fuel business growth, optimize operations, refine decision-making processes, foster innovation, and gain a competitive advantage. This strategic approach is underlined by a dedicated commitment to enhancing both customer and employee experiences.
In a closed-door discussion curated by CORE Media, in association with UiPath, CIOs and Digital leaders discussed AI, positive outcomes derived from leveraging AI, and setbacks encountered when harnessing AI capabilities.
Anoop Mathur, Founder, CORE Media, along with Arun Balasubramanian, Vice President & MD, India & South Asia, UiPath spearheaded the discussion on the transformative outcomes of AI for businesses, the power and potential of AI-driven automation, and its profound impact on key business priorities such as driving productivity, efficiency, customer experience, and innovation.
The key points highlighted by the CIOs and digital leaders attending the discussion were as follows:-
- The rapid advancements in artificial intelligence (AI) and automation have reshaped the ICT landscape. CIOs, as the driving force behind digital transformation initiatives, are at the forefront of adopting and leveraging these technologies.
- By carefully analyzing use cases, establishing a data-driven foundation, fostering innovation, collaborating with business units, and addressing ethical considerations, CIOs can harness the power of AI automation to transform their organizations, achieve strategic goals, and enhance customer experience.
- UiPath strives to ensure that its AI-driven solutions are ethical, responsible, and aligned with data privacy regulations, building trust among users and improving decision-making and data driven insights.
