The BFSI sector has undergone some tectonic shifts in the last two years, which has fundamentally reconfigured the entire ecosystem. With the global disruption enabling players to emerge stronger and more resilient, firms are now adopting Digital Transformation and cutting-edge technologies with unprecedented speed.
Data analytics, AI/ML, high-performance computing, cloud, etc are emerging as strategic priorities as enterprises shift their business focus to digital.
At the recent edition of ‘Digital Leaders Club’ curated by CORE Media and powered by Google Cloud India, CIOs and digital leaders from diverse organizations in the ‘Healthcare and Lifesciences’ industry and Google Cloud India executives discussed the various technological advancements in the sector and how to enable business transformation with Google Cloud.
Anoop Mathur, Founder - CORE Media, opened the conversation by talking about the need for state-of-the-art equipment for healthcare personnel to enable efficient treatments and quicker resolution. Joining Mr. Mathur as a co-host in this discussion was Anant Gupta and Vaibhav Gawde from Google Cloud. The key points highlighted by the CXOs and digital leaders attending the discussion were as follows:-
- CIOs in the BFSI vertical are exploring technology solutions that can solve analytics in the entire customer journey, which includes digital onboarding, customer acquisition, sentiment analysis, and innovating with new services. They need the right skill sets and partners to achieve this.
- CIOs and Digital Leaders are looking for robust built-in security layers in cloud platforms and related technologies. Additionally, they are keen on leveraging the encryption, access control, authentication, and authorization capabilities of the cloud.
- While most of the BFSI companies are in different phases of their digital journeys in leveraging the cloud, CIOs want ready-to-deploy applications and on-demand solutions or tools that can solve specific use cases for analytics, enhancing business operations, and delivering better customer experience.
