IT and ITES verticals have significantly accelerated their digital journeys leveraging the cloud, not only from a user and customer experience standpoint but also, to strategically identify new revenue models & routes, enhanced services and to scale up to meet the growing market needs. There is the prerequisite to maintain secured systems, ensure meeting regulatory & compliance policies, and deliver seamless services in a highly competitive environment, while continuously customizing and innovating.
At the recent edition of ‘Digital Leaders Club’ curated by CORE Media and powered by Google Cloud India, CIOs, and digital leaders from diverse organizations in the ‘IT and ITES’ industry and Google Cloud India executives discussed the various technological advancements in the sector and how to enable business transformation with Google Cloud.
Anoop Mathur, Founder - CORE Media, opened the conversation by talking about how IT and ITES businesses are looking to transform their infrastructure by adopting cutting-edge technologies. Joining Mr. Mathur as a co-host in this discussion were Ratnakar Reddy and Sai Prasad Kolluri from Google Cloud. The key points highlighted by the CXOs and digital leaders attending the discussion were as follows:-
- CIOs are exploring Cloud based-applications and digital solutions for enabling their companies to achieve their sustainability goals and drive innovation.
- AI, ML, and Automation for business environments are high on the radar. CIOs are focused on building virtual models and leveraging Cloud for smart decision-making using big data and analytics.
- CIOs are pursuing cloud solutions for building new business opportunities and moving onto proactive models for addressing the changing customer expectations.
