Data is of key focus for CIOs in the BFSI sector for capturing the customer journeys, events and related incidents to yield more customer-focused and business-driven opportunities which can be monetized. To improve collaborations and…
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Reimagining Customer Experience in the Digital Economy
2021 has been the year of transition. As consumer confidence and hence the IT spending is returning, enterprises have started to look forward to shaping their futures in the global economy, adopting and levering digital…
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Reimagining Customer Experience in the Digital Economy
Key highlights Technology helps enterprises build resilience and adapt to changes as new challenges are presented before CIOs CIOs are leveraging cloud for predictive analytics and to transform customer experiences Regulatory compliance, redundancy and business…
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