The BFSI industry is undergoing a remarkable transformation, driven by rapid technological advancements and evolving customer expectations. India has the 3rd largest FinTech ecosystem globally and by 2025, the Indian FinTech sector is expected to be…
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BFSI companies are strategizing for customer-centric digital transformation
Data is of key focus for CIOs in the BFSI sector for capturing the customer journeys, events and related incidents to yield more customer-focused and business-driven opportunities which can be monetized. To improve collaborations and…
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“Fail Fast” or “First Time Right” – Which is the correct approach to follow?
Success Story of Fail Fast Approach in Motilal Oswal “Fail Fast” or “First Time Right” Which is the correct approach to follow? – Krushna Sahoo First Time Right (FTR) involves making sure that all the…
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Tech Leaders Signal a New Chapter in Enterprise Digital Transformation
The prolonged uncertainty in the market has forced enterprises to realign their business strategies while IT heads are planning and implementing their digital roadmap, reprioritizing their business goals, and innovation objectives.
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Chatbots: Past, Present and Future
Along with advances in conversational technologies and AI, bot technology proved to become mainstream. With new advancements in artificial intelligence (AI), the use of chatbots has been on the rise in the last couple of…
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Exide Life CTO Ayan De on How CIOs in the Insurance Sector are Leading the Change
Do you think CIOs are playing a bigger role today in defining their company’s strategy for customer engagement in times of pandemic?
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RPA Adoption Accelerates Pace of Automation for Enterprises
Enterprises are set to invest more in RPA and intelligent automation to increase employee productivity and improve the customer experience.
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Technology helps turn crisis into opportunity: Khushru M. Mistry, Eureka Forbes
Khushru M. Mistry, Chief Information Officer & Senior Vice President – Information Technology of the company, was quick to convert every single challenge into a new opportunity by leveraging the power of digital/contactless tools, cloud…
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