Now in its 12th year, CIO Crown is a premier platform for exchanging enterprise technology knowledge.
In today’s fast-paced business environment, CIOs and digital leaders are exploring how AI/GenAI intersects with enterprise operations. Today, GenAI can enhance customer experiences, streamline processes, transform business models, and improve financial outcomes.
To thrive in today’s competitive business landscape, enterprises should consider leveraging smart solutions in their transformation business strategies. CIO Crown 2024 provided a 360-degree view of digital strategies in the age of GenAI.
India's top technology leaders convened at The Lalit, Mumbai. This year's conversations reflected the transformative impact of GenAI and other emerging technologies on enterprise leadership. An impressive lineup of speakers from across industries shared their perspectives on tech trends and their impact on ROI.
The main event began with a traditional lamp-lighting ceremony and a warm welcome from Anoop Mathur, Founder, CORE Media. The first discussion featured Ramesh Narayanaswamy, CTO, Aditya Birla Capital, who shared valuable insights on ‘Strategic IT Investments: Navigating Complexity for Sustainable Growth.’
AI Takes Center Stage
In an era where artificial intelligence is reshaping business landscapes, the forum placed significant emphasis on practical AI implementation and value creation. Notable sessions include ‘Gen AI in Financial Services’ with Rohit Kilam, CTO, HDFC Life, and ‘Reimagining Possibilities—Preparing for a GenAI-driven world’ by NTT DATA's leadership team.
This was followed by Navtez Bal of IBM, who discussed AI-powered automation and its applications in streamlining processes and increasing operational efficiency.
KPMG presented an insightful exploration of ‘A Peek Into The Pitstop of AI 'Formula 1'.
Building Resilient Digital Workspaces
Ajit Aloz from Anunta presented strategies for creating resilient digital workspaces. He emphasized the role of secure, flexible environments in enhancing productivity and agility in modern enterprises.
Strategic Leadership in Uncertain Times
The conference addressed the challenges of modern enterprise leadership with sessions designed to provide actionable insights. Dr. Anil Khandelwal, former Chairman & MD of Bank of Baroda, shared his perspective on ‘Thriving in Unpredictability: The New Rules of Economic Leadership.’ This theme was complemented by various discussions focused on operational excellence and revenue growth in the digital age.
Security and Infrastructure
Acknowledging the critical role of cybersecurity in today’s digital landscape, Prasad Badiwale, President/Group CISO, Aditya Birla Management Corporation, leads essential discussions on proactive cyber defense strategies.
Abhilash Purushothaman from Rubrik focused on achieving complete cyber resilience through data security posture and cyber recovery strategies, reinforcing the role of data protection in modern cybersecurity frameworks.
In the session on data centers and digital workspaces, Chandan Gupta from Web Werks | Iron Mountain Data Centers emphasized the importance of robust data center infrastructure. This infrastructure is crucial for enabling seamless AI deployments.
Innovation and Digital Transformation
A power panel featuring Udit Pahwa from Blue Star and Raghu Vokuda from JSW Cement addressed the challenge of building operational excellence in legacy industries. They shared their viewpoints on driving digital transformation while honoring the strengths of established processes.
Danish Zehgir from Happay explored the evolving landscape of financial innovation. He offered insights into how companies can navigate digital disruption and maintain a competitive edge in the financial sector
Raj Dogra, CIO, Upgrad Education, and Satish Pengal, Sr. Director and Head of IT, Upstox shared their thoughts on ‘Catalyzing Growth: Unlocking New Revenue Streams in Modern Enterprises’. Strategies for pioneering innovations in customer digital experience were shared by Gaurav Duggal from Jio Platforms. He highlighted new approaches to enhance CX.
Dr. Nitin Paranjpe delivered a comprehensive session on ‘Business Value of GenAI,’ while Aditya Dhingra from Salesforce explored ‘The Future of Work: Human Centric, Agent-Powered.’
AI and the Future
One of the highlights of the day was R Gopalakrishnan, Author & Corporate Advisor, and the book he presented ‘Embracing the Future in the Age of AI.’ He emphasized the need for adaptability and smart thinking as AI reshapes industries, urging leaders to consider the broader implications of AI on work and society.
Networking and Recognition
Beyond the formal sessions, CIO Crown 2024 offered extensive networking opportunities through knowledge cafe sessions, interaction zones, and evening entertainment. The event concluded with the prestigious Digital Genius Awards & Healthcare Honors felicitation ceremony.
CIO Crown 2024 provided a comprehensive view of the strategies and technologies shaping tomorrow's enterprise. Through thoughtful discussions on cybersecurity, AI, and economic resilience, the event underscored the importance of adaptive leadership in navigating the challenges and opportunities presented by the digital age.
